{"id":5405,"date":"2025-12-05T11:27:43","date_gmt":"2025-12-05T03:27:43","guid":{"rendered":"https:\/\/www.yunshao.com\/?page_id=5405"},"modified":"2026-02-07T12:15:16","modified_gmt":"2026-02-07T04:15:16","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/www.yunshao.com\/fr\/warranty-policy\/","title":{"rendered":"Politique de garantie"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5405\" class=\"elementor elementor-5405\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bc8c45 e-flex e-con-boxed e-con e-parent\" data-id=\"4bc8c45\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1905c2 elementor-widget elementor-widget-elementskit-breadcrumb\" data-id=\"d1905c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><ol class=\"ekit-breadcrumb\"><li class=\"ekit_breadcrumbs_start\"><a href=\"https:\/\/www.yunshao.com\/fr\/\">Accueil<\/a><\/li> <li class=\"brd_sep\"> \u00bb <\/li>  <li>Politique de garantie<\/li><\/ol><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86e06a0 e-flex e-con-boxed e-con e-parent\" data-id=\"86e06a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e466601 elementor-widget elementor-widget-heading\" data-id=\"e466601\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de garantie<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9cf8ac elementor-widget elementor-widget-text-editor\" data-id=\"b9cf8ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>YUNSHAO offre une couverture de garantie bas\u00e9e sur le syst\u00e8me en fonction des diff\u00e9rentes cat\u00e9gories de produits.<br \/>Les conditions de garantie varient selon le type de syst\u00e8me afin d'assurer une responsabilit\u00e9 claire et une fiabilit\u00e9 op\u00e9rationnelle \u00e0 long terme.<\/p><p>Toutes les p\u00e9riodes de garantie commencent \u00e0 la date d'exp\u00e9dition, sauf accord \u00e9crit contraire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7d3c79 elementor-widget elementor-widget-heading\" data-id=\"d7d3c79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Couverture de la garantie bas\u00e9e sur le syst\u00e8me<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26b3fb6 elementor-widget elementor-widget-heading\" data-id=\"26b3fb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Barri\u00e8res tournantes - Garantie de 3 ans<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa1ae2c elementor-widget elementor-widget-text-editor\" data-id=\"aa1ae2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>S'applique \u00e0 tous les portillons d'acc\u00e8s pour pi\u00e9tons YUNSHAO, y compris :<\/strong><\/p><ul><li>Portes de vitesse<\/li><li>Portillons tournants<\/li><li>Barri\u00e8res \u00e0 clapets<\/li><li>Tourniquets coulissants<\/li><li>Tourniquets tripodes<\/li><li>Tourniquets pleine hauteur<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad288db elementor-widget elementor-widget-heading\" data-id=\"ad288db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Syst\u00e8mes de gestion du stationnement - Garantie d'un an<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b717736 elementor-widget elementor-widget-text-editor\" data-id=\"b717736\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>S'applique aux principaux \u00e9quipements de contr\u00f4le du stationnement et d'acc\u00e8s aux v\u00e9hicules, notamment<\/strong><\/p><ul><li>Cam\u00e9ras de reconnaissance de plaques d'immatriculation (LPR)<\/li><li>Barri\u00e8res \u00e0 b\u00f4me<\/li><li>Distributeurs de tickets et de cartes de stationnement<\/li><li>Terminaux de paiement pour le stationnement<\/li><li>Dispositifs de guidage pour le stationnement<\/li><li>Capteurs de stationnement \u00e0 ultrasons<\/li><li>Lecteurs RFID UHF \u00e0 longue port\u00e9e<\/li><li>Accessoires et p\u00e9riph\u00e9riques pour le stationnement<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86a9071 elementor-widget elementor-widget-heading\" data-id=\"86a9071\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Champ d'application de la garantie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3bcde2 elementor-widget elementor-widget-text-editor\" data-id=\"c3bcde2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Pendant la p\u00e9riode de garantie applicable, YUNSHAO r\u00e9parera ou remplacera les produits ou composants d\u00e9fectueux caus\u00e9s par :<\/strong><\/p><ul><li>D\u00e9fauts de fabrication<\/li><li>D\u00e9fauts mat\u00e9riels<\/li><li>Probl\u00e8mes d'ex\u00e9cution<\/li><\/ul><p><strong>Les composants couverts comprennent, sans s'y limiter, les \u00e9l\u00e9ments suivants<\/strong><\/p><ul><li>Cartes m\u00e8res, cartes de contr\u00f4le, cartes pilotes<\/li><li>Moteurs, entra\u00eenements de moteurs, r\u00e9ducteurs, composants de transmission<\/li><li>Alimentations et c\u00e2blage interne<\/li><li>Capteurs, d\u00e9tecteurs infrarouges, interrupteurs de fin de course<\/li><li>Interfaces de communication<br \/>(TCP\/IP, RS485, RS232, Wiegand, relais)<\/li><li>Voyants lumineux, modules LED, buzzer<\/li><li>Dysfonctionnements li\u00e9s aux microprogrammes ou aux logiciels officiels<\/li><\/ul><p>Si la r\u00e9paration n'est pas techniquement possible, YUNSHAO peut fournir un produit de remplacement aux performances \u00e9quivalentes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca09caf elementor-widget elementor-widget-heading\" data-id=\"ca09caf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exclusions de la garantie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbad4d elementor-widget elementor-widget-text-editor\" data-id=\"4cbad4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>La garantie ne s'applique pas<\/strong><\/p><ul><li>D\u00e9montage, r\u00e9paration ou modification non autoris\u00e9s<\/li><li>Logiciel ou micrologiciel modifi\u00e9 sans autorisation<\/li><li>Mauvaise installation, mauvais c\u00e2blage ou mauvaise utilisation<\/li><li>Dommages physiques, dommages dus \u00e0 des chocs ou vandalisme<\/li><li>Infiltration d'eau sur des produits non class\u00e9s IP<\/li><li>Dommages environnementaux, corrosion ou exposition chimique<\/li><li>les cas de force majeure (incendie, inondation, foudre, tremblement de terre)<\/li><li>Usure normale, pi\u00e8ces consommables ou vieillissement cosm\u00e9tique<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b13afc8 elementor-widget elementor-widget-heading\" data-id=\"b13afc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Proc\u00e9dure de service de garantie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ee09b3 elementor-widget elementor-widget-text-editor\" data-id=\"3ee09b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1.<\/strong> Le client fournit le mod\u00e8le du produit, le num\u00e9ro de s\u00e9rie, la r\u00e9f\u00e9rence de l'envoi et la description du d\u00e9faut (des photos ou des vid\u00e9os peuvent \u00eatre demand\u00e9es).<\/p><p><strong>2.<\/strong> Les ing\u00e9nieurs de YUNSHAO effectuent un diagnostic \u00e0 distance ou demandent le retour des pi\u00e8ces d\u00e9fectueuses<\/p><p><strong>3.<\/strong> Les cas de garantie approuv\u00e9s sont r\u00e9par\u00e9s ou remplac\u00e9s gratuitement.<\/p><p><strong>Responsabilit\u00e9 logistique<\/strong><\/p><ul><li>Le client envoie les articles ou pi\u00e8ces d\u00e9fectueux \u00e0 YUNSHAO<\/li><li>YUNSHAO renvoie les pi\u00e8ces r\u00e9par\u00e9es ou de remplacement au client.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d5d4c3 elementor-widget elementor-widget-heading\" data-id=\"0d5d4c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Assistance post-garantie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ceb441 elementor-widget elementor-widget-text-editor\" data-id=\"3ceb441\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Apr\u00e8s l'expiration de la garantie, YUNSHAO continue \u00e0 fournir :<\/strong><\/p><ul><li>Services de r\u00e9paration et d'entretien pay\u00e9s<\/li><li>Fourniture de pi\u00e8ces d\u00e9tach\u00e9es<\/li><li>Assistance technique \u00e0 vie pour tous les produits YUNSHAO<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f807a elementor-widget elementor-widget-heading\" data-id=\"13f807a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informations sur le contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11a0c2b elementor-widget elementor-widget-text-editor\" data-id=\"11a0c2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1772\" data-end=\"1850\"><strong>Pour tout probl\u00e8me de garantie, d'assistance ou de maintenance, veuillez nous contacter :<\/strong><\/p><p data-start=\"1852\" data-end=\"1930\"><strong data-start=\"1852\" data-end=\"1882\">T\u00e9l\u00e9phone \/ WhatsApp \/ WeChat :<\/strong> +86 19540588776<br data-start=\"1898\" data-end=\"1901\" \/><strong data-start=\"1901\" data-end=\"1911\">Courriel :<\/strong> <a class=\"decorated-link cursor-pointer\" href=\"mailto:info@yunshao.com\" rel=\"noopener\" data-start=\"1912\" data-end=\"1928\">info@yunshao.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home Warranty Policy YUNSHAO provides system-based warranty coverage according to different product categories.Warranty terms vary by system type to ensure [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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