{"id":5405,"date":"2025-12-05T11:27:43","date_gmt":"2025-12-05T03:27:43","guid":{"rendered":"https:\/\/yunshao.com\/?page_id=5405"},"modified":"2026-05-18T21:13:35","modified_gmt":"2026-05-18T13:13:35","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/www.yunshao.com\/id\/warranty-policy\/","title":{"rendered":"Kebijakan Garansi"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5405\" class=\"elementor elementor-5405\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bc8c45 e-flex e-con-boxed e-con e-parent\" data-id=\"4bc8c45\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50afd97 elementor-widget elementor-widget-shortcode\" data-id=\"50afd97\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">    <nav class=\"ys-custom-breadcrumb\" aria-label=\"Remah roti\">\r\n        <a href=\"https:\/\/www.yunshao.com\/id\/\">Beranda<\/a>\r\n        <span class=\"ys-breadcrumb-separator\">\u00bb<\/span>\r\n        <a href=\"https:\/\/www.yunshao.com\/id\/products\/\">Produk<\/a>\r\n        <span class=\"ys-breadcrumb-separator\">\u00bb<\/span>\r\n        <span class=\"ys-breadcrumb-current\">YUNSHAO<\/span>\r\n    <\/nav>\r\n    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86e06a0 e-flex e-con-boxed e-con e-parent\" data-id=\"86e06a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e466601 elementor-widget elementor-widget-heading\" data-id=\"e466601\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Kebijakan Garansi<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9cf8ac elementor-widget elementor-widget-text-editor\" data-id=\"b9cf8ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>YUNSHAO menyediakan cakupan garansi berbasis sistem menurut kategori produk yang berbeda.<br \/>Ketentuan garansi bervariasi menurut jenis sistem untuk memastikan tanggung jawab yang jelas dan keandalan operasional jangka panjang.<\/p><p>Semua periode garansi dimulai dari tanggal pengiriman kecuali jika disepakati lain secara tertulis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7d3c79 elementor-widget elementor-widget-heading\" data-id=\"d7d3c79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cakupan Garansi Berbasis Sistem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26b3fb6 elementor-widget elementor-widget-heading\" data-id=\"26b3fb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gerbang Pintu Putar - Garansi 3 Tahun<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa1ae2c elementor-widget elementor-widget-text-editor\" data-id=\"aa1ae2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Berlaku untuk semua produk gerbang akses pejalan kaki YUNSHAO, termasuk:<\/strong><\/p><ul><li>Gerbang Kecepatan<\/li><li>Gerbang Pintu Putar Ayun<\/li><li>Gerbang Penghalang Flap<\/li><li>Pintu Geser Geser<\/li><li>Pintu Putar Tripod<\/li><li>Pintu Putar Tinggi Penuh<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad288db elementor-widget elementor-widget-heading\" data-id=\"ad288db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sistem Manajemen Parkir - Garansi 1 Tahun<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b717736 elementor-widget elementor-widget-text-editor\" data-id=\"b717736\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Berlaku untuk kontrol parkir utama dan peralatan akses kendaraan, termasuk:<\/strong><\/p><ul><li>Kamera LPR (Pengenalan Plat Nomor)<\/li><li>Gerbang Penghalang Boom<\/li><li>Dispenser Tiket \/ Kartu Parkir<\/li><li>Terminal Pembayaran Parkir<\/li><li>Perangkat Sistem Pemandu Parkir<\/li><li>Sensor Parkir Ultrasonik<\/li><li>Pembaca RFID Jarak Jauh UHF<\/li><li>Aksesori &amp; Periferal Parkir<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86a9071 elementor-widget elementor-widget-heading\" data-id=\"86a9071\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cakupan Cakupan Garansi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3bcde2 elementor-widget elementor-widget-text-editor\" data-id=\"c3bcde2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Selama masa garansi yang berlaku, YUNSHAO akan memperbaiki atau mengganti produk atau komponen yang rusak yang disebabkan oleh:<\/strong><\/p><ul><li>Cacat produksi<\/li><li>Cacat material<\/li><li>Masalah pengerjaan<\/li><\/ul><p><strong>Komponen yang tercakup termasuk, namun tidak terbatas pada:<\/strong><\/p><ul><li>Papan utama, papan kontrol, papan driver<\/li><li>Motor, driver motor, reduksi, komponen transmisi<\/li><li>Catu daya dan kabel internal<\/li><li>Sensor, detektor inframerah, sakelar batas<\/li><li>Antarmuka komunikasi<br \/>(TCP\/IP, RS485, RS232, Wiegand, Relay)<\/li><li>Lampu indikator, modul LED, unit buzzer<\/li><li>Kerusakan terkait firmware atau perangkat lunak resmi<\/li><\/ul><p>Jika perbaikan tidak memungkinkan secara teknis, YUNSHAO dapat memberikan penggantian dengan performa yang setara.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca09caf elementor-widget elementor-widget-heading\" data-id=\"ca09caf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pengecualian Garansi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbad4d elementor-widget elementor-widget-text-editor\" data-id=\"4cbad4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Garansi tidak berlaku untuk:<\/strong><\/p><ul><li>Pembongkaran, perbaikan, atau modifikasi yang tidak sah<\/li><li>Perangkat lunak atau firmware yang diubah tanpa otorisasi<\/li><li>Pemasangan yang tidak benar, kabel yang salah, atau penyalahgunaan<\/li><li>Kerusakan fisik, kerusakan akibat benturan, atau vandalisme<\/li><li>Masuknya air pada produk non-IP-rated<\/li><li>Kerusakan lingkungan, korosi, atau paparan bahan kimia<\/li><li>Peristiwa force majeure (kebakaran, banjir, petir, gempa bumi)<\/li><li>Keausan normal, suku cadang habis pakai, atau penuaan kosmetik<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b13afc8 elementor-widget elementor-widget-heading\" data-id=\"b13afc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prosedur Layanan Garansi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ee09b3 elementor-widget elementor-widget-text-editor\" data-id=\"3ee09b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1.<\/strong> Pelanggan memberikan model produk, nomor seri, referensi pengiriman, dan deskripsi kerusakan (foto atau video mungkin diperlukan)<\/p><p><strong>2.<\/strong> Insinyur YUNSHAO melakukan diagnosis jarak jauh atau meminta pengembalian suku cadang yang rusak<\/p><p><strong>3.<\/strong> Casing bergaransi yang disetujui akan diperbaiki atau diganti tanpa biaya<\/p><p><strong>Tanggung Jawab Logistik<\/strong><\/p><ul><li>Pelanggan mengirimkan barang atau suku cadang yang rusak ke YUNSHAO<\/li><li>YUNSHAO mengirimkan suku cadang yang telah diperbaiki atau suku cadang pengganti kembali ke pelanggan<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d5d4c3 elementor-widget elementor-widget-heading\" data-id=\"0d5d4c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dukungan Pasca-Garansi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ceb441 elementor-widget elementor-widget-text-editor\" data-id=\"3ceb441\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Setelah masa berlaku garansi habis, YUNSHAO tetap menyediakannya:<\/strong><\/p><ul><li>Layanan perbaikan dan pemeliharaan berbayar<\/li><li>Pasokan suku cadang<\/li><li>Dukungan teknis seumur hidup untuk semua produk YUNSHAO<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f807a elementor-widget elementor-widget-heading\" data-id=\"13f807a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informasi Kontak<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11a0c2b elementor-widget elementor-widget-text-editor\" data-id=\"11a0c2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1772\" data-end=\"1850\"><strong>Untuk masalah garansi, permintaan dukungan atau pemeliharaan, silakan hubungi kami:<\/strong><\/p><p data-start=\"1852\" data-end=\"1930\"><strong data-start=\"1852\" data-end=\"1882\">Telepon \/ WhatsApp \/ WeChat:<\/strong> +86 19540588776<br data-start=\"1898\" data-end=\"1901\" \/><strong data-start=\"1901\" data-end=\"1911\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" href=\"mailto:info@yunshao.com\" rel=\"noopener\" data-start=\"1912\" data-end=\"1928\">info@yunshao.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Warranty Policy YUNSHAO provides system-based warranty coverage according to different product categories.Warranty terms vary by system type to ensure clear [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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