{"id":5405,"date":"2025-12-05T11:27:43","date_gmt":"2025-12-05T03:27:43","guid":{"rendered":"https:\/\/www.yunshao.com\/?page_id=5405"},"modified":"2026-02-07T12:15:16","modified_gmt":"2026-02-07T04:15:16","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/www.yunshao.com\/pt\/warranty-policy\/","title":{"rendered":"Pol\u00edtica de garantia"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5405\" class=\"elementor elementor-5405\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bc8c45 e-flex e-con-boxed e-con e-parent\" data-id=\"4bc8c45\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1905c2 elementor-widget elementor-widget-elementskit-breadcrumb\" data-id=\"d1905c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><ol class=\"ekit-breadcrumb\"><li class=\"ekit_breadcrumbs_start\"><a href=\"https:\/\/www.yunshao.com\/pt\/\">In\u00edcio<\/a><\/li> <li class=\"brd_sep\"> \u00bb <\/li>  <li>Pol\u00edtica de garantia<\/li><\/ol><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86e06a0 e-flex e-con-boxed e-con e-parent\" data-id=\"86e06a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e466601 elementor-widget elementor-widget-heading\" data-id=\"e466601\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de garantia<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9cf8ac elementor-widget elementor-widget-text-editor\" data-id=\"b9cf8ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O YUNSHAO oferece cobertura de garantia baseada no sistema de acordo com diferentes categorias de produtos.<br \/>Os termos da garantia variam consoante o tipo de sistema para assegurar uma responsabilidade clara e uma fiabilidade operacional a longo prazo.<\/p><p>Todos os per\u00edodos de garantia come\u00e7am a contar a partir da data de expedi\u00e7\u00e3o, salvo acordo escrito em contr\u00e1rio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7d3c79 elementor-widget elementor-widget-heading\" data-id=\"d7d3c79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cobertura de garantia baseada no sistema<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26b3fb6 elementor-widget elementor-widget-heading\" data-id=\"26b3fb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Port\u00f5es de torniquete - 3 anos de garantia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa1ae2c elementor-widget elementor-widget-text-editor\" data-id=\"aa1ae2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Aplica-se a todos os produtos de port\u00f5es de acesso pedonal YUNSHAO, incluindo:<\/strong><\/p><ul><li>Port\u00f5es de velocidade<\/li><li>Port\u00f5es de torniquete girat\u00f3rio<\/li><li>Port\u00f5es de barreira basculante<\/li><li>Torniquetes de correr<\/li><li>Torniquetes de trip\u00e9<\/li><li>Torniquetes de altura total<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad288db elementor-widget elementor-widget-heading\" data-id=\"ad288db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sistemas de gest\u00e3o de estacionamento - Garantia de 1 ano<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b717736 elementor-widget elementor-widget-text-editor\" data-id=\"b717736\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Aplica-se ao equipamento prim\u00e1rio de controlo do estacionamento e de acesso de ve\u00edculos, incluindo:<\/strong><\/p><ul><li>C\u00e2maras LPR (reconhecimento de matr\u00edculas)<\/li><li>Port\u00f5es de barreira<\/li><li>Dispensadores de cart\u00f5es de estacionamento<\/li><li>Terminais de pagamento de estacionamento<\/li><li>Dispositivos do sistema de orienta\u00e7\u00e3o para estacionamento<\/li><li>Sensores de estacionamento ultra-s\u00f3nicos<\/li><li>Leitores RFID UHF de longo alcance<\/li><li>Acess\u00f3rios e perif\u00e9ricos para estacionamento<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86a9071 elementor-widget elementor-widget-heading\" data-id=\"86a9071\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c2mbito da cobertura da garantia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3bcde2 elementor-widget elementor-widget-text-editor\" data-id=\"c3bcde2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Durante o per\u00edodo de garantia aplic\u00e1vel, o YUNSHAO reparar\u00e1 ou substituir\u00e1 produtos ou componentes defeituosos causados por:<\/strong><\/p><ul><li>Defeitos de fabrico<\/li><li>Defeitos de material<\/li><li>Problemas de fabrico<\/li><\/ul><p><strong>Os componentes abrangidos incluem, mas n\u00e3o est\u00e3o limitados a:<\/strong><\/p><ul><li>Placas principais, placas de controlo, placas de condutores<\/li><li>Motores, accionadores de motores, redutores, componentes de transmiss\u00e3o<\/li><li>Fontes de alimenta\u00e7\u00e3o e cablagem interna<\/li><li>Sensores, detectores de infravermelhos, interruptores de fim de curso<\/li><li>Interfaces de comunica\u00e7\u00e3o<br \/>(TCP\/IP, RS485, RS232, Wiegand, Rel\u00e9)<\/li><li>Luzes indicadoras, m\u00f3dulos de LED, unidades de campainha<\/li><li>Mau funcionamento do firmware ou do software oficial<\/li><\/ul><p>Se a repara\u00e7\u00e3o n\u00e3o for tecnicamente vi\u00e1vel, o YUNSHAO pode fornecer uma substitui\u00e7\u00e3o de desempenho equivalente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca09caf elementor-widget elementor-widget-heading\" data-id=\"ca09caf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exclus\u00f5es da garantia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbad4d elementor-widget elementor-widget-text-editor\" data-id=\"4cbad4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>A garantia n\u00e3o se aplica a:<\/strong><\/p><ul><li>Desmontagem, repara\u00e7\u00e3o ou modifica\u00e7\u00e3o n\u00e3o autorizadas<\/li><li>Software ou firmware alterado sem autoriza\u00e7\u00e3o<\/li><li>Instala\u00e7\u00e3o inadequada, cablagem incorrecta ou utiliza\u00e7\u00e3o incorrecta<\/li><li>Danos f\u00edsicos, danos por impacto ou vandalismo<\/li><li>Entrada de \u00e1gua em produtos n\u00e3o classificados como IP<\/li><li>Danos ambientais, corros\u00e3o ou exposi\u00e7\u00e3o a produtos qu\u00edmicos<\/li><li>Eventos de for\u00e7a maior (inc\u00eandio, inunda\u00e7\u00e3o, raio, terramoto)<\/li><li>Desgaste normal, pe\u00e7as consum\u00edveis ou envelhecimento cosm\u00e9tico<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b13afc8 elementor-widget elementor-widget-heading\" data-id=\"b13afc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Procedimento de servi\u00e7o de garantia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ee09b3 elementor-widget elementor-widget-text-editor\" data-id=\"3ee09b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1.<\/strong> O cliente fornece o modelo do produto, o n\u00famero de s\u00e9rie, a refer\u00eancia do envio e a descri\u00e7\u00e3o da avaria (podem ser necess\u00e1rias fotografias ou v\u00eddeos)<\/p><p><strong>2.<\/strong> Os engenheiros do YUNSHAO efectuam diagn\u00f3sticos \u00e0 dist\u00e2ncia ou solicitam a devolu\u00e7\u00e3o de pe\u00e7as defeituosas<\/p><p><strong>3.<\/strong> Os casos de garantia aprovados s\u00e3o reparados ou substitu\u00eddos sem qualquer custo<\/p><p><strong>Responsabilidade log\u00edstica<\/strong><\/p><ul><li>O cliente envia artigos ou pe\u00e7as defeituosas para o YUNSHAO<\/li><li>YUNSHAO devolve ao cliente as pe\u00e7as reparadas ou de substitui\u00e7\u00e3o<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d5d4c3 elementor-widget elementor-widget-heading\" data-id=\"0d5d4c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Suporte p\u00f3s-garantia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ceb441 elementor-widget elementor-widget-text-editor\" data-id=\"3ceb441\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Ap\u00f3s a expira\u00e7\u00e3o da garantia, o YUNSHAO continua a fornecer:<\/strong><\/p><ul><li>Servi\u00e7os de repara\u00e7\u00e3o e manuten\u00e7\u00e3o pagos<\/li><li>Fornecimento de pe\u00e7as sobressalentes<\/li><li>Suporte t\u00e9cnico vital\u00edcio para todos os produtos YUNSHAO<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f807a elementor-widget elementor-widget-heading\" data-id=\"13f807a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informa\u00e7\u00f5es de contacto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11a0c2b elementor-widget elementor-widget-text-editor\" data-id=\"11a0c2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1772\" data-end=\"1850\"><strong>Para quaisquer quest\u00f5es de garantia, apoio ou pedidos de manuten\u00e7\u00e3o, contacte-nos:<\/strong><\/p><p data-start=\"1852\" data-end=\"1930\"><strong data-start=\"1852\" data-end=\"1882\">Telefone \/ WhatsApp \/ WeChat:<\/strong> +86 19540588776<br data-start=\"1898\" data-end=\"1901\" \/><strong data-start=\"1901\" data-end=\"1911\">Correio eletr\u00f3nico:<\/strong> <a class=\"decorated-link cursor-pointer\" href=\"mailto:info@yunshao.com\" rel=\"noopener\" data-start=\"1912\" data-end=\"1928\">info@yunshao.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home Warranty Policy YUNSHAO provides system-based warranty coverage according to different product categories.Warranty terms vary by system type to ensure [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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